Price Match Promise
Price Match Promise
When you buy from Tile Supply ™, you buy with confidence
If you see it cheaper, we try to match it or beat it. It's that straightforward.
Our Price-match Promise assures you that we will try and match or beat any
like-for-like quote or price published on the Internet.
On top of our Price-match Promise, you will benefit from our Free Expert Advice
and Technical Support, and if you don't like the product(s), you send it back using
our 7 day money back guarantee.
Orders are dispatched from stock, assuring quick delivery to your door.
It's simple: when you buy from us, you buy with confidence.
How do you go about it? Ask us for a price match simply by informing us of the
website where you have seen the item cheaper.
If another supplier has provided a better quote, just email us a copy. Make sure you also send
us your details (including your name or company name, telephone number and email address).
We will then confirm to you our price-match in writing,
so you'll have it in black and white for when you're ready to order.
Please note that to avoid potential abuse and to enable us to honour our price
match promise to genuine customers, the acceptance of any price match request is ultimately
at the discretion of Tile Supply (Trading name of Tile Supply Ltd.
We will at all times act reasonably and in good faith.
Terms and Conditions
Our price-match promise is subject to the following terms and conditions:
* · Our price-match promise applies only to other Internet retailers or high street shops
that have the identical product in stock or immediately available and the product is
priced correctly and accurately
* · To price-match, we must be satisfied that the products in question are identical
* · Prices are compared excluding delivery charges. Our price-match promise does
not apply to delivery charges
* · Prices are compared excluding Value Added Tax (VAT)
* · We do not price-match with special offers, promotions, discount vouchers and/or
product-bundle pricing
* · Our price-match promise does not apply to clearance stock.
* · We only price-match prices or quotations of bona fide companies.
Prices of competitors offering seconds or ex-display products or goods will
not be considered for price-matching
* · Our price-match promise does not apply to products and/or goods offered
on auction websites
* · Any decision whether or not to price-match is at the discretion of Tile Supply ™
(Trading name of Tile Supply Ltd. We reserve the right to refuse any price-match
request and under no circumstances do we have a legal obligation to price-match
* · Our price-match promise may be subject to change without notice at any time
V1.01
